How we collect, use, and protect your personal information
This privacy policy explains how silversummit S.A. ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency about our data practices.
Last updated: 15th January 2026
silversummit S.A. is the data controller responsible for your personal information. Our registered office is located at Rua de Santa Catarina 288, 1037-222 Lisbon, Portugal. Registration Number: 741258964. VAT Number: PT742583691.
We collect various types of personal data to provide and improve our services. The data we collect includes information you provide directly to us, such as when you contact us through our website, request information about our services, or engage with our customer support team. This may include your name, email address, telephone number, company name, and any other information you choose to provide in your communications with us.
We also collect technical information automatically when you visit our website, including your IP address, browser type and version, operating system, referring website, pages visited, time spent on pages, and other usage statistics. This information helps us understand how visitors use our website and improve our services accordingly.
We use your personal data for several legitimate purposes related to our business operations and service provision. How we use your information includes responding to your enquiries and providing customer support, processing service requests and managing our business relationship with you, sending you information about our services that may be of interest to you (where you have consented), and improving our website and services based on usage patterns and feedback.
We may also use your data to comply with legal obligations, protect our legitimate business interests, and ensure the security and integrity of our systems. All processing is conducted in accordance with applicable data protection laws and our legitimate business interests.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about the specific cookies we use and how to control them, please refer to our Cookie Policy.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: legitimate interests for website analytics and business communications, consent for marketing communications and non-essential cookies, contractual necessity for service provision and customer support, and legal obligations for compliance with applicable laws and regulations.
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to maintain confidentiality and use the information only for the purposes we specify.
We may also disclose your information when required by law, to protect our rights or property, or to ensure the safety of our users and the public.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Contact enquiry data is typically retained for up to three years to maintain records of our business communications. Website analytics data is retained according to our analytics provider's retention policies, typically 26 months for Google Analytics.
When personal data is no longer required, we will securely delete or anonymise it in accordance with our data retention schedule and applicable legal requirements.
Under GDPR and UK data protection laws, you have several rights regarding your personal data. Your rights include the right to access your personal data and receive information about how we process it, the right to rectify inaccurate or incomplete personal data, the right to erasure of your personal data in certain circumstances, the right to restrict processing of your personal data, the right to data portability in certain situations, and the right to object to processing based on legitimate interests.
You also have the right to withdraw consent at any time where processing is based on consent, and the right to lodge a complaint with a supervisory authority if you believe we have not complied with data protection laws.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments and updates, access controls and staff training, and secure data storage and backup procedures.
However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) that may not have equivalent data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or adequacy decisions.
Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can delete such information.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please get in touch with us using the following details:
Email: privacy@silversummit.top
Phone: +351 216632550
Address: silversummit S.A., Rua de Santa Catarina 288, 1037-222 Lisbon, Portugal
We will respond to your enquiry within one month of receipt, or sooner where possible. If your request is complex or we receive a large number of requests, we may extend this period by a further two months, and we will inform you of any such extension.